Effective Date: January 1, 2026
Welcome to Career Waalaa (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.careerwaalaa.co.in, use our website, register for career counselling, complete career assessments, download resources, or interact with our services.
By accessing our website or using any of our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with this policy.
1. About Career Waalaa
Career Waalaa is an educational and career guidance platform dedicated to helping students, parents, graduates, and working professionals make informed career decisions. We provide personalized career counselling, psychometric career assessments, academic planning, competitive exam guidance, study abroad counselling, resume building, interview preparation, skill development, and professional career coaching.
Our mission is to provide scientific, research-based career guidance while ensuring the confidentiality and security of every user’s personal information.
2. Information We Collect
When you interact with Career Waalaa, we may collect personal information including:
- Full Name
- Mobile Number
- Email Address
- City and State
- Academic Qualification
- Career Stage
- Educational Background
- Preferred Career Options
- Parent Information (where applicable)
- Appointment Details
- Career Goals
- Questions submitted through forms
- Messages or enquiries
We collect only the information necessary to provide our counselling and educational services.
3. Career Assessment Information
If you complete a career assessment or psychometric test, we may collect:
- Aptitude Test Results
- Personality Assessment Results
- Interest Profiles
- Skill Assessments
- Behavioural Indicators
- Career Preferences
- Strength and Weakness Analysis
- Career Match Reports
- Personalized Career Roadmaps
These assessments are used solely for providing personalized career recommendations and guidance.
4. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Session Duration
- Clickstream Data
- Referral Source
- Website Usage Statistics
This information helps us improve website performance, user experience, and website security.
5. Cookies Policy
Career Waalaa uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website functionality
- Analyze visitor behavior
- Monitor website performance
- Enhance website security
- Deliver a better user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
6. How We Use Your Information
We use your information to:
- Provide career counselling services
- Schedule appointments
- Conduct career assessments
- Generate personalized career reports
- Recommend suitable career options
- Respond to enquiries
- Improve our educational services
- Provide customer support
- Send appointment reminders
- Maintain internal records
- Comply with applicable laws
- Prevent fraud and misuse
We process your information only for legitimate business and educational purposes.
7. Communication with Users
We may contact you through:
- Phone Calls
- SMS
- Video Meetings
- Online Consultation Platforms
Communications may include:
- Appointment confirmations
- Assessment reports
- Career recommendations
- Session reminders
- Study material
- Career roadmap updates
- Service announcements
- Customer support
By providing your contact information, you consent to receiving these communications.
8. Academic and Career Information
To provide meaningful career guidance, we may collect educational and career-related information such as:
- School or College Name
- Current Qualification
- Stream of Education
- Board or University
- Academic Performance
- Competitive Exam Details
- Career Aspirations
- Employment Information
- Professional Experience
- Resume Details (where applicable)
This information helps our counsellors provide accurate and personalized recommendations.
9. Payment Information
If you purchase any counselling package, assessment, coaching program, or digital product, payment processing is handled through secure third-party payment gateways.
Career Waalaa does not store your debit card, credit card, CVV, UPI PIN, or internet banking credentials.
Payments are processed using secure payment providers that comply with industry security standards.
10. Contact Forms
When you submit a contact or consultation request through our website, we may collect:
- Name
- Phone Number
- Email Address
- Career Stage
- Enquiry Details
- Preferred Consultation Date
This information is used solely for responding to your request and providing our services.
11. Free Resources and Lead Magnets
If you download our free career guides, assessments, roadmaps, or educational resources, we may collect your contact information to:
- Deliver the requested resource
- Send related educational content
- Provide career updates
- Invite you to webinars or counselling sessions
- Improve our educational offerings
You may unsubscribe from promotional emails at any time.
12. WhatsApp, Phone and Email Communications
If you contact us through WhatsApp, telephone, or email, we may retain communication records for:
- Customer support
- Appointment management
- Service quality
- Complaint resolution
- Business documentation
- Legal compliance
These records are securely maintained and accessed only by authorized personnel.
13. Marketing Communications
With your consent, we may send updates regarding:
- Career counselling programs
- Career assessments
- Workshops
- Study abroad opportunities
- Competitive exam guidance
- Career development webinars
- Promotional offers
- Company news
You can opt out of promotional communications at any time by clicking the unsubscribe link or contacting us directly.
14. Sharing of Personal Information
Career Waalaa does not sell or rent your personal information to third parties.
However, we may share your information when necessary with:
- Certified Career Counsellors
- Psychometric Assessment Partners
- Payment Gateway Providers
- Website Hosting Providers
- Technology Service Providers
- Legal Advisors
- Government Authorities where required by law
Information is shared only when necessary for delivering services or complying with legal obligations.
15. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
Despite our best efforts, no internet-based system is completely secure. Users should also take reasonable precautions when sharing personal information online.
16. Data Retention
We retain your information only for as long as necessary to:
- Deliver counselling services
- Maintain educational records
- Improve our services
- Meet legal obligations
- Resolve disputes
- Comply with accounting and taxation requirements
When information is no longer required, it is securely deleted or anonymized.
17. Children’s Privacy
Many of our services are intended for students below the age of 18. In such cases, parents or legal guardians may provide consent on behalf of the student where required.
We do not knowingly collect unnecessary personal information from minors and take reasonable steps to protect their privacy.